CALL US ON 0131 226 1336

Privacy and Cookie Policy

This privacy and cookie policy sets out how Capital Chiropractic Ltd uses and protects any information that you provide when you use this website.Capital Chiropractic Ltd is committed to ensuring that your privacy is protected.

This policy also gives information about cookies – what they are, which ones are used on this website, the purposes for which they are used and how you can manage and/or disable them. Please carefully read the following to understand our views and practices regarding cookies and how we use them.

Who We Are 

We are Capital Chiropractic Limited, 50 Frederick Street, Edinburgh, EH2 1NG, telephone number 0131 226 1336, email address info@capitalchiropractic.co.uk. For the purposes of processing your personal data we are the Controller.

Data Protection Officer 

As we record and use sensitive health data we take the protection of this data very seriously.  We have therefore appointed a Data Protection Officer, Capital Chiropractic Limited, which is your first point of contact for any matters regarding your personal data we process.  They can be contacted on 0131 226 1336, their email address is info@capitalchiropractic.co.uk

and their postal address is 50 Frederick Street, Edinburgh, EH2 1NG.

The Personal Data We Process and What We Do with It

We record and use the following categories of personal data: name, address, telephone numbers, email address, date of birth, health information including medical history, diagnosis and treatment data.  Our lawful basis of processing this data is one of contract and, for the health information, the provision of health-related services as a chiropractic clinic.  In addition, we will only examine or treat you with your explicit consent.

Retaining Your Personal Data 

Whilst you are receiving treatment from our clinic we will continue to store and use your personal data.  Once you have been discharged, we will be required to retain your personal data for a minimum of 8 years.

Your Rights 

As we process your personal data, you have certain rights.  These are a right of access, a right of rectification, a right of erasure and a right to restrict processing You may request a copy of your data at any time.  Please make such a request in writing or by email. Please provide the following information: your name, address, telephone number, email address and details of he information you require.  We will need to verify your identity so we may ask for a copy of your passport, driving license and/or recent utility bill.

If you believe any of the personal data we hold on you is inaccurate or incomplete, please contact the clinic directly and any necessary corrections to your data will be made promptly. If you believe we should erase your data, please contact the Data Protection Officer, whose details are shown above. If you wish us to stop storing or using your data, please contact the Data Protection Officer, whose details are shown above.

Data Breaches 

Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay.  We will give you the contact details of the Data Protection Officer who is dealing with the breach, explain to you the nature of the breach and the steps we are taking to deal with it.

Should You Wish To Complain 

You can contact the ICO via their website: www.ico.org.uk should you wish to make a complaint about the way we are processing your personal data.

Automated Decision Making and Profiling 

We do not use any system which uses automated decision making or profiling in respect of your personal data.

Cookies

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

The list below describe the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

First Party Cookies

These are cookies that are set by this website directly.

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information.We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.com/intl/en_uk/analytics/privacyoverview.html

WordPress: Our websites runs the popular WordPress CMS and cookies are used to store basic data on your interactions with WordPress, and whether you have logged into WordPress. We use a session cookie to remember your log-in for you if you are a registered user and we deem these as being strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.

More information on session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.